Use case · Audit · Entry point

    Surface what standard QA was never designed to catch.

    Point Black Ice at content you've already published — locale files, translated pages, help content, chatbot training data. It scans against the live ontology and surfaces terminology drift, missing disclosures, restricted feature mentions, and tone inconsistency across every market.

    scanning · 14,208 strings · 6 localesrunning
    terminology drift
    100%
    disclosure gaps
    100%
    restricted phrasing
    72%
    tone inconsistency
    26%
    Defect typeSeverityMarkets affectedCount
    Terminology driftcriticalde-DE · fr-FR · ja-JP6
    Disclosure gapscriticalde-DE · fr-FR2
    Restricted phrasinghighes-ES1
    Tone inconsistencymediumde-DE · fr-FR · pt-BR3
    Scan in progress · defects grouped by type · severity assigned against the live ontology.
    Defect types

    What Black Ice finds that your TMS never flagged.

    Standard QA checked translation fidelity at the moment of translation. It had no way to know what changed in the ontology after the content shipped. Black Ice does.

    Terminology drift

    critical

    A term was correct when it was translated — but the concept has since been renamed, deprecated, or reassigned in the ontology. The old term is still live in published content. Standard QA has no way to detect this because it checked fidelity to the source, not currency against the ontology.

    Found in de-DE · help.plans_overview"Creator Max" → deprecated since sprint-18. Canonical term: "Creator Studio"

    Disclosure gaps

    critical

    A governed concept is referenced in a market where a specific regulatory disclosure is required — but the disclosure is absent from the content. The content may have been translated before the disclosure requirement was added to the ontology, or the governance rule may have changed after publication.

    Found in de-DE · marketing.cloud_backup_feature"Cloud-Backup inklusive" — missing: §13 DSGVO consent disclosure

    Restricted phrasing

    high

    A formulation that is forbidden in the market — legally, competitively, or by brand mandate — is present in published content. Forbidden variants are defined at the concept level in the ontology. This defect type finds cases where they were used anyway, either before the restriction was added or because the rule wasn't applied consistently downstream.

    Found in es-ES · onboarding.ai_feature_intro"la IA compone por ti" → forbidden framing · market rule: AI must not be positioned as autonomous creator

    Tone inconsistency

    medium

    The content diverges from the register, formality level, or voice conventions defined in the market's profile. This is not a terminology error — the words may be correct — but the overall register is wrong for that market. Common in content translated before market definitions were formalised.

    Found in de-DE · support.welcome_message"Hey, schön dass du dabei bist!" → informal register · de-DE market profile: formal, no casual second-person

    Restricted feature mentions

    critical

    A feature or plan referenced in the content has since been gated, removed, or restricted in that market. The translation was correct at the time — but the market availability has changed in the ontology and the content was never updated to reflect it.

    Found in fr-FR · pricing.studio_max_section"Studio Max" → market availability: not_available in fr-FR since 2024-Q3. Content still live.
    Why start here

    The audit is the governance baseline.

    You don't need a rebuilt pipeline to start. The audit works against what you already have, in the formats you already use. Most teams use the findings to make the case for rebuilding the pipeline with governance at the source — because the report makes the debt visible.

    Start without rebuilding anything

    The audit is deliberately the entry point for teams new to semantic governance. No pipeline changes required. Point Black Ice at what you have, get a concrete picture of where governance is absent, and decide what to fix first. The report becomes the brief for the remediation sprint.

    You need this if

    Four signals your content needs an audit.

    • You've localized without a shared concept layer and suspect terminology has drifted inconsistently across markets since the original translation.
    • Features have shipped or been gated since the last translation pass — and no one has systematically updated the content in every affected locale.
    • Your legal team has flagged disclosure gaps in published copy — or you're in a regulated market and need to verify compliance before a review.
    • You want a governance baseline before rebuilding the localization pipeline — to know the scope of what needs fixing and prioritise accordingly.

    Severity-ranked findings

    Every defect is categorised, assigned a severity, and linked to the specific string and market where it was found.

    Remediation brief

    Each finding carries a recommended action — update the term, insert the disclosure, flag for human review, escalate to legal.

    Governance baseline

    A concrete picture of where your existing content sits against a structured concept layer. The input to the remediation sprint, not just a report.

    FAQ

    Common questions about content audits.

    Make the governance debt visible.

    Book a 30-minute demo. Bring a locale file, a translated page, or a chatbot training set — we'll run a live scan and walk you through the findings.